FAQ

If you’d like to create a new account, click create account link and follow the instructions.

Yes. In accordance with the Right to be Forgotten , you have the right to delete your account. As such we have built-in a feature which enables you to delete your account should you decided to do so. To delete your account, you need to log in first.

For now, we only charge in Euro.

For now, we only accept credit cards.

Yes, we use secure protocols, SSL/TLS , across the Case Trove application. We encrypt  your sensitive data and store it across redundant disk arrays with high availability failover protection.

For more information regarding Case Trove security, visit Privacy policy .

Absolutely not. Case Trove is, and will always be, 100% ad-free. We never look at your data (unless we have your permission to troubleshoot an issue). We don’t sell your data, we don’t have any interest in your data. Our business model is simple; we make the best legal case management service we can, and we charge our customers to use that service.

Seeing an error message Incorrect Password when you attempt to log in? Don't panic. You can get into your account again by simply resetting your password.

1. Provide the email address with which you registered with us and submit the form in the following page: Reset Password. A link to this page is also always available below the login button for you to reset your password in the event you forget your password next time.
2. Once you receive an email, follow the instructions in the email. In case you don't receive any emails, be sure to check your Spam folder after a few seconds or a minute.

If you have discovered a security issue, please report it by sending an email to the following address.

security@casetrove.com